Estéfano S. Pietragalla

Product Designer
& UX Research

I have over 7 years of experience in Digital Products, working across the entire UX and Product Design lifecycle, from discovery to delivery. I have worked on high-impact projects at Banco do Brasil and TCU, leading DesignOps and Design Systems initiatives, focusing on research, usability, accessibility, metrics, and data visualization, using methods such as Design Thinking, Service Design, and Lean UX. I also teach in the areas of Design, UX, and Innovation.

"Design is how it looks and how it works.
Because how it looks indicates how it works."

Dan Saffer

my journey

what do I do

UX Research

I investigate user behaviors and needs to generate insights that guide strategic design and product decisions.

Product Design

I create user-centric digital solutions, combining research, usability, and business to deliver efficient and relevant products.

Design Ops

I organize processes, standards, and tools that optimize design operations, ensuring consistency and scalability across products.

projects

Rede Odonto Empresas

Management system

The Rede Odonto Empresas provider portal is a system for managing authorizations and procedures for the Rede Odonto Empresas dental plan, exclusively for clinics.

CONECTA-TCU

Integrating the TCU (Brazilian Federal Court of Accounts), Public Administration, and the citizen - The user experience in the CONECTA-TCU system.

CONECTA-TCU is a system for consulting rulings, proceedings, and determinations, integrating the TCU (Brazilian Federal Court of Accounts), the Public Administration, and citizens.

DesignOps - TCU

Processes and interface guide

User experience and interface designers organized the design processes and created a visual interface guide for the IT sector of the Federal Court of Accounts.

published articles

Introduction to DesignOps - Expanding the Value of Design

I've always been around people who are more interested in how design works than in the act of designing...continue reading

Method and Complexity - The Process as Justification for Design

Understanding the context in which we live is not just an exercise in observation, but also meticulous analysis...

Notes on the synthesis of form - part 1

In my most recent work, I've called these diagrams "patterns," which are key to the process of creating...